Support

Need a hand?

Most answers are below. If you're still stuck, email support@lckd.app — we usually reply within 24 hours.

How do I lock apps?+

Open Lckd, tap the settings icon, then Choose apps to lock. Pick individual apps or entire categories like Social or Games. Lckd uses Apple's Screen Time framework to enforce the block.

The push-up detection isn't working+

Make sure Lckd has camera permission and that you're in a well-lit area. Position your phone on the floor with the camera pointing up. If issues persist, restart the app or email support@lckd.app.

How do I change my unlock window?+

Go to your mission screen and scroll to Unlock window. You can pick anywhere from 15 to 120 minutes per completed session.

My streak reset — why?+

Streaks only continue when you complete at least one mission per day. If you skip a day, your streak restarts. You can view your streak history in the settings screen.

How do I cancel or delete my account?+

Sign in, open settings, and tap Delete account. All your data will be permanently removed within 7 days. You can also email privacy@lckd.app.

Does Lckd work on Android?+

Not yet. Lckd is currently iOS-only because it depends on Apple's Screen Time framework. An Android version is on the roadmap.

Can I add more missions?+

New missions are shipping soon — math problems, affirmations, Bible verses, and item searches. Push-ups is available today.

How do I restore purchases?+

Open settings, tap Restore purchases, and sign in with the same Apple ID you used originally.

Still stuck?

Send us the details and we'll get you unlocked.

Email support